SUPPORT FOR YOUR
Welcome to Product Support. Get the help you need.
Improve the performance of your product with fixes and new features by installing the latest updates!
Please update the software of your device to the latest version for optimal performance if it is not the newest version.
ONLINE RETURN POLICY
If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Associated shipping fees are not refundable.Please contact ACTIVEON Customer Service at 1-858-798-3300
Request a Return Merchandise Authorization (RMA) number by contacting the ACTIVEON customer service center. Items must be received within 14 days of issuing the RMA without any damage or other conditions not covered under warranty.Write your RMA number on the box and send to:
ACTIVEON Returns Center
7835 Trade St. Suite 300 San Diego, CA 92121
Please note: This instruction only applies to orders placed on the ACTIVEON online store at www.activeon.com/shop